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Telephone & Text Guides

Telephone Guide

Please see the West Chester Phone Reference Guide in PDF for setting up voicemail and to learn more about your new NEC classroom or office phone.

View instructions for downloading telephone software to your computer and Outlook client.
Important Notes: You must be in the District to access the Software Center. The instructions in this document are generic. You will be looking for UC 700 software.

Configure your software to allow you to check voicemail from Outlook while in the network.

Mac users: Please note that this software is NOT available for Mac. There is a web-based solution with similar functionality at https://mc.wcasd.net. Select Use Windows Authentication to log on.

Click here to view a 5-minute video about how to operate the new phone and basic features. Note that the video is generic. Any reference to pressing 9 or 0 for an outside line will not apply to us. Continue to press 88 for an outside line. Consult the Reference Guide for more information.

Download the iPhone NEC mobile client

Download the Android NEC mobile client

Contact your technology associate for configuration information.

Check Your Voicemail From Outside the District

To access your voice, dial 484-266-4444. Enter your phone extension number when prompted followed by your passcode. 

Contact Patti Cattin at pcattin@wcasd.net or by phone 484-266-1019 if you need to reset your password.

Text Alerts Guide

Step 1:

In order to participate in the text notification system for district staff, which includes school closing and delay information, you must have entered your cell phone number in the Employee Access System. Text messages will go to the number you have listed in the “Personal Cell Phone” field. Phone calls will still be received at the number listed in the “Other Phone” field.

Step 2: 

Add your cell phone to School Messenger by following the simple directions created for students and parents to join, to receive additional information via text alerts.

Opt-in QR Code